Refund Policy

Refund Policy

Welcome to Alpha Ads ("we," "our," or "us"). This Refund Policy outlines the terms under which refunds may be issued for services purchased through our website, alphadshk.com (the "Site"). By using our Site or engaging our services, you agree to the terms set out in this Refund Policy.

General Policy

All payments made to Alpha Ads are considered final unless otherwise specified in this policy. Refunds are only issued under the conditions described below.

Eligibility for Refunds

You may be eligible for a refund if:

  • A payment was made in error or charged incorrectly.
  • The service purchased was not delivered as agreed due to an error on our part.
  • A duplicate payment was processed.

Non-Refundable Services

Certain services are not eligible for refunds, including but not limited to:

  • Services already delivered or in progress.
  • Customized or tailored services where resources have already been allocated.
  • Fees paid to third parties on your behalf.

Requesting a Refund

To request a refund, please contact us at [your contact email] within 7 days of the payment date. Your request should include:

  • Your full name
  • Payment details (amount, date, method of payment)
  • Reason for requesting the refund

We will review your request and notify you of the approval or rejection of your refund within 10 business days.

Refund Processing

  • Approved refunds will be processed using the original payment method, unless otherwise agreed.
  • Please allow up to 10 business days for the refund to appear, depending on your bank or payment provider.

Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of our services constitutes your acceptance of the revised policy.